Privacy Policy

DocuShell is dedicated to protecting your data. We provide tools for processing PDF files and URLs, and we do not require account creation for standard use.

Browser-Based Processing (Local Tools)

Your privacy is our priority. For many of our tools, such as Merge PDF, Split PDF, Organize PDF, Rotate PDF, Remove PDF Pages, PDF to Excel / JSON, Markdown to PDF, Password Protect PDF, and Browser Compression, all processing happens entirely locally within your web browser. When using these browser-based tools, your files are never uploaded to our servers and never leave your device.

Cloud Processing & File Deletion Policy

Certain resource-intensive tools, such as Webpage-to-PDF and Server Compression, require cloud infrastructure. When you use these specific tools, your files are securely transmitted to our servers. We adhere to a strict File Deletion Policy: files are stored only in temporary processing storage for job completion and download delivery. Downloads trigger immediate cleanup of the job files when the workflow completes, and any temporary server files that remain are swept from storage within 1 hour. We do not keep backups or logs of your documents.

Processor Role & DPA

When you upload documents containing third-party personal data, DocuShell acts as a data processor on your behalf. We process files only for the purpose you request, delete them within 1 hour, and do not access file contents. Enterprise customers can request a data processing agreement (DPA).

Advertising & Third-Party Cookies

DocuShell is a free service supported by advertising. We use Google AdSense to display ads on our website. Google and other third-party ad vendors use cookies to serve ads based on your prior visits to this site and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to DocuShell and/or other sites on the internet.

You may opt out of personalized advertising by visiting Google's Ads Settings. You may also opt out of third-party vendor use of cookies for personalized advertising by visiting www.aboutads.info.

Analytics

We use Google Analytics to collect aggregated, anonymized information about how visitors interact with our website (pages visited, time on site, browser type). This data helps us improve our tools and content. Google Analytics uses cookies that do not contain personal document data. For more details on Google Analytics data practices, see the Google Privacy Policy.

Cookies

For complete details on the specific cookies we set, how to manage your cookie preferences, and how to opt out of non-essential tracking, please read our Cookie Policy.

Information We Do Not Collect

We do not require you to create an account. We do not collect your name, email address, or any personal information to use our tools. For browser-based tools, we have no technical ability to access your files, they never leave your device.

Account Deletion & Retention

If you delete a registered account, we immediately disable access and revoke active sessions. We retain the account for up to 31 days to allow recovery and to prevent abuse. After that window, we anonymize personal identifiers (such as email, name, and linked OAuth IDs) and the account can no longer be reactivated.

Children's Privacy

DocuShell is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of DocuShell after changes are posted constitutes your acceptance of the revised policy.

Contact

For privacy requests, policy questions, or abuse reports, please use our contact page and include enough detail for us to investigate.